Need help with BoxRay? Email [email protected] and we'll get back to you.

Common questions

I used the old BoxRay app. Where are my boxes?

They came with you. Sign in with the same email address you used before. BoxRay will email you a code to sign in with.

How do I restore Premium on a new phone?

Open Settings, tap Premium, then tap Restore.

How do I cancel Premium?

Premium is billed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, then BoxRay Premium.

Can I get a copy of my data?

Yes. Open Settings in BoxRay and tap Export to get a CSV of every item, its box, location and tags.

How do I delete my account?

Open Settings in BoxRay and tap Delete account. Your account, boxes, items and photos are deleted.

Can I share a box?

Yes. Open the box, tap Share, and enter the other person's email. They can see the box and add items.

Privacy

See the BoxRay Privacy Policy.